Frequently Asked Questions
Everything you need to know about our ethical fashion and delivery services.
Where are your clothes manufactured?
We take pride in our heritage; 100% of our clothing is manufactured in local British factories to support traditional craftsmanship and ensure the highest quality standards.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 28-day return window for all unworn items in their original packaging. Please use our online portal to generate a return shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainable?
Sustainability is at our core. We prioritize natural fibers like organic cotton and wool, and we utilize deadstock fabrics whenever possible to reduce environmental waste.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.